Reputation Management Company Review
PSM Marketing Review: Services, Pricing, and Alternatives
An independent profile for readers comparing reputation management providers.
PSM Marketing is a St. Paul, Minnesota professional services marketing agency whose named services include reputation management and online review work for lawyers, law firms, and other professional and small business clients.
Overview
PSM Marketing, the trade name of Professional Services Marketing, LLC, is a marketing agency based in St. Paul, Minnesota. The firm describes itself as a full-service, woman-owned agency that serves law firms, recruiting firms, renewable energy companies, contractors, non-profits, and small businesses across Minnesota and nationally. Its core offerings span marketing strategy, website design and development, branding, search engine optimization, content marketing, social media, and outsourced or fractional marketing leadership, delivered by what it calls a team of more than thirty marketing professionals.
Within its work for law firms, PSM Marketing maintains a dedicated reputation management practice presented on its own page. The firm states that reputation management is the process of monitoring, addressing, and mitigating negative online content while building a positive presence. Its stated activities include managing online reviews, social media mentions, and search engine results, creating and promoting content, and helping clients proactively address negative material and shape the narrative around their brand. Related review work appears elsewhere on the site, where the firm describes helping clients request reviews on Google, Avvo, and other review sites and gather client satisfaction feedback.
Reputation management is therefore one named service within a broader professional services marketing agency rather than the firm's sole focus. The agency was founded in 1997 by Terrie S. Wheeler, who previously worked as a law firm marketing director, and is now co-owned with Michelle Wheeler. The firm notes that its founder served on the Lawyers Professional Responsibility Board in Minnesota, which it connects to its emphasis on ethics-aware marketing for attorneys.
This description reflects the services and audience the firm states publicly and does not assess outcomes or effectiveness.
Services
- Online reputation management
- Review management
PSM Marketing reviews: what people say
PSM Marketing is a professional services marketing agency that lists reputation management among its named services, primarily within its work for lawyers and law firms. Its publicly stated reputation activities include monitoring and addressing negative online content, managing online reviews and search results, and helping clients request reviews and gather satisfaction feedback.
The firm positions reputation management as one offering inside a broader marketing practice that also covers strategy, web design, branding, and search optimization. It markets itself to law firms, recruiting firms, contractors, non-profits, and small businesses in Minnesota and nationally.
Frequently asked questions
Does PSM Marketing offer reputation management?
Yes. PSM Marketing maintains a named reputation management page within its law firm marketing services that covers monitoring and addressing negative online content, managing online reviews and search results, and building a positive online presence for clients.
Who does PSM Marketing work with?
According to its own materials, PSM Marketing works with law firms, recruiting firms, renewable energy companies, contractors, non-profits, and small businesses, serving clients in Minnesota and across the United States through a team-based outsourced marketing model.
Where is PSM Marketing based?
PSM Marketing lists its headquarters in St. Paul, Minnesota, and references an additional Minnesota office. The firm is the trade name of Professional Services Marketing, LLC, and was founded in 1997.
Is reputation management PSM Marketing's main service?
No. Reputation management is one named service within a broader professional services marketing agency. PSM Marketing also offers marketing strategy, website design, branding, search engine optimization, content marketing, and outsourced marketing leadership for its clients.